Woes of a colleague - Fortis Noida

Woes of a colleague - Fortis Noida

Dear All,

Please forward to all.

With deep regret I want to inform you the demise of my wife Rupali Sharma on 17th July due to post operative complication after brain surgery.

I would also like to bring to your notice how private hospitals like FORTIS are robbing people of their life and money. Please be very careful while dealing with such hospitals. Find below the details of my experience with Fortis Noida.

My wife age 29 ( occupation- trainer with HCL) was diagnosed with a non malignant brain tumor on 17th June2011. She did not have any major symptoms like headache, eye problem or vomiting. She was suggested surgery for removal of tumor. We took opinions from Max, Indo Gulf and finally decided on Fortis because of the good reputation of Dr. A K Singh.

Doctors did not make us aware that it is a very complicated surgery and said that there are only incidental risks. "Amount of risk involved is same as the risk when you come from your home to hospital"

On the date of admission I pointed out several times that my wife was having severe cough and cold. It was ignored by doctors saying "Everything is perfect". Later on Dr Sanjay Gupta admitted that this could have led to infection.How could they ignore it? Moreover the doctor preponed the surgery by one day because he had to go outside India.We were totally unaware of that. Why did not they postpone the surgery instead?

From day one the team did not have any consensus on how the tumor will be removed. They said that they will try from nose first , if not they will cut open the skull. On the day of operation (8th July)they said after 5 hrs that they could not extract tumor through nose so .. they will open the skull. My dear wife had to go through both the procedures. The whole operation took 12 hrs.

Post operative care is pathetic. Why was my wife given sandwich and chole chawal in ICU after next day of such a major surgery?My wife vomitted on 13 July morning and was drowsy. We immediately alarmed the doctors on duty. But they ignored the situation saying that everything is normal. In the evening she was perspiring, We again alarmed doctors on duty but no action was taken. If the doctors have been proactive they could have saved my wife.  

By 14th morning the condition had deteriorated and doctors took her to ICU and put her on ventilator saying it is not required but as a precaution they were doing it.The worst part is that senior doctors A K Singh and Sanjeev Dua went out of country on that day. We tried to reach them through various means but they were not available for next 3 days. (How could they leave two patients in such a serious condition?There was another patient with similar case in ICU who also died )

Doctors who were available ( Vikas Gupta, Bundela, Sanjay Gupta ) acted like bunch of idiots. They could not diagnose the problem and condition deteriorated every day. There was total lack of leadership and no team work at all. Each doctor gave a different reason for the problem ( lung infection, hypo perfusion, brain infection none of which was confirmed by the time of death). On 14th July, doctors were saying that there is lung infection but they had not called any lung specialist. It is only when we suggested , they called an expert? Why did not they call the experts on there own?

On 16th July Dr. Vivek Chawla was instructed to update us the condition by 7:00 am in morning. However we were not informed till 11:00 Am that she had a cardiac arrest at 4:00 am. My wife's cousin (who is a doctor in AIIMS) visited Fortis Neuro ICU on 17th July , he told me that my wife was already dead. After he left , hospital declared dead my wife. Otherwise they would have continued with ventilator for god knows how many days. One of the lady doctor in ICU very shamefully admitted that there was negligence on part of doctors.

The hospital has international standards in only the exorbitant rated they charge. They gave me an estimate of 2.5 lakhs to cure my wife and charged Rs 5.5 lakhs for her deadbody. We were never communicated that the charges had gone beyond the estimate. How could they expect us to deposit more than double the amount at the time of death on a Sunday evening?

There was no doctor from Neurosurgery team available when the death was declared. When we shouted at the authorities they were quick enough to call the police within minutes. But they could not get any doctor to confirm the cause of death or at least give a condolence message as a human gesture. We had to immediately arrange double the estimated cost, otherwise they would not give us the dead body.

We had a meeting with hospital management and team of doctors on 4th Aug. Where doctors accepted majority of our allegations. We demanded a return of the extra money paid and action against doctors. Director Mr Sukhmeet Sandhu assured a response by phone in two days. After 8 days we received a condolence message with no action.

Nowadays hospitals believe in profiteering even at the cost of life. There is no trasparency and they put people on ventilator even when it is not required. Very careless attitude of doctors, nurses and other staff. Again warning you against such malpractices.  
 
Kindly request you to forward this mail to all your friends and relatives and request you to suggest me good lawyer/ agency who could help me in dealing with this situation.

Regards

Srijan Sharma ( F1707 )

Akula Sriramulu Hospital/Medical College @ Eluru, AndhraPradesh

A worst hospital of its kind. 

I am not sure if any of my blog readers would ever happen to visit this hospital, however I am just writing to pass the information. 

This hospital, it seems, is very well known for not treating patients properly, inspite of making them cough a lot of money. I was made aware of one such incident that happened that led to death of a patient.

Few months ago, a patient with a severe problem (I do not know the technicality of the problem) in the stomach was brought to the hospital. The patient happens to be a relative of a second year medico in the same college. Everyone in the hospital knew that the patient has to be operated at once to survive. The patient got admitted late in the evening. However the operation was not done. 

The duty surgeon next day, was ready to operate however, the anesthetist was busy in preparing for a seminar that was happening in the college. That fellow switched off his mobile phone and could not be reached.

The surgeon finally got info about the anesthetist's whereabouts in the evening.Then he forced him to come out of the seminar and started the operation. However due to the delay of 24 hours, the patient died. 

Neither the patient's family nor the student ever complained and the story went under the dust. These are kind of doctors we get. In spite of the paying all the fee, the patient never got operated in time and never was attended properly.

This hospital is an example of quacks. Kindly avoid going to this place especially in-case of emergency.

Identity proof and Credit History made easy @ an Indian Bank

I was recently told about an event that happened in one particular branch of a Nationalized bank in India. This event clearly shows how easily credit history can be built and be misused.

The manager of a major bank's branch in Hyderabad created an account on the name of his wife, sometime ago. The account holder, his wife doesn't even know about it. Later after a few years, he adds his daughter in law as a joint holder to that account. To produce an address and identity proof for his daughter in law, he removed his wife's name from the account.

Now his daughter in law holds an account ... 

opened few years before --- not by her

with good credit history -- which she did not create

and last but not the least -- she did not even sign for this account. 

Everything was handled by this branch manager. 

So, guys if you want an address proof you can simply approach any of your relatives who work at better positions in such banks and get it. 

Only stupid people like me, have to maintain everything.